CONTACT US

Need Help?

Have a question about one of our pieces or need a hand with your order? You’re welcome to email or call us, and you’ll typically hear back within 24 hours. To help us assist you faster, please include your order number or the email address used at checkout.

Looking for more details about a specific item or wondering where your order is? Send us an email or give us a ring — the Porter West team will get back to you as soon as we can. Thanks for shopping with us!

Contact information:
Preferred contact method: The easiest way to reach the Porter West team is by email or through our contact form. We aim to respond within 24 hours.

Authorized Return Center:

Unit 3, 1440 North Loop, Houston, TX 77009, USA

Contact us

E-mail: support@porterwest.com
Phone number: +1(281)-220-6048

Customer Service Hours (Houston Time, CT):

Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM